Contact Slug Support

Contacting Slug Support:

If you are a student needing assistance, you may contact Slug Support directly by utilizing the various options below.

Please note that our service hours are M-F, 9AM - 5PM excluding holidays and campus breaks and our in-person hours may transition to remote operations at any time.  

How to Connect with us: 

• Slug Support Intake Form
  • We invite you to complete the Slug Support intake form to connect with a Slug Support case manager. Please complete the form as accurately and fully as you can. Intakes will be reviewed and assigned to a case manager within 3 - 5 business days. Your case manager will email you an appointment link to connect via Zoom, phone, in person. Please note that during periods of high volume of student referrals, we may need to prioritize timely basic needs concerns and it may be up to two weeks before you there is an open appointment available.
• If you are seeking financial assistance, please complete the basic needs assessment sheet and upload it to your intake form if possible. If you have questions or need more time, you can share it later with your case manager or get help with filling it out during your meeting.
• This form is not intended for emergency situations. If you or another student is experiencing a mental health crisis, please contact CAPS at 831-459-2628. Crisis services are available 24/7 by pressing option 3 after dialing.  
• Support for mental health crises is also available via the Mobile Crisis Team at 831-502-9988, available Mon–Tues, 2:00 PM– midnight and Wed–Sund, noon–midnight.
• If you have immediate concerns about your safety or others, please call 911. 

Other ways to connect with us:

• Phoning the Dean of Students office at 831-459-4446
• Visiting the Dean of Students office at Hahn Student Services, #245 (see current in-person hours here)
• If you are experiencing a basic needs crisis (i.e., immediate food or housing insecurity as well as health and safety concerns), please call our crisis line at 831-459-7003 Monday to Friday between 9am-5pm. 

**Please note that Slug Support Case Managers are not available for immediate life-threatening crises. If you are a student or are working with a student experiencing a mental health crisis or another immediate safety concern, please call the CAPS 24 hour crisis line at 831-459-2628.