Contact Slug Support
Please note that our service hours are Monday–Friday, 9 a.m.–5 p.m. excluding holidays and campus breaks and our in-person hours may transition to remote operations at various times.
How To Connect With Us
If you are a student needing assistance, you can contact Slug Support by using the options below.
Slug Support Intake Form
If you’re facing a difficult situation and need support, we invite you to complete the Slug Support intake form. This will help connect you with a case manager who can work with you to identify next steps and available resources.
Intakes are reviewed and assigned within 3–5 business days. Once assigned, your case manager will reach out with a link to schedule a meeting via Zoom, phone, or in person. During times of high demand, we may need to prioritise urgent basic needs concerns, and it could take up to two weeks to schedule your appointment. We appreciate your patience and understanding.
Please note: This form is not intended for emergency situations.
- If you or someone else is experiencing a mental health crisis, contact CAPS at (831) 459-2628. Crisis support is available 24/7 (press option 3 after calling).
- You can also contact the Mobile Crisis Team.
- If there is an immediate concern for your safety or the safety of others, call 911.
Call the Dean of Students Office
Visit the Dean of Students Office
Second floor of Hahn Student Services, Dean of Students Suite #245
Basic Needs Crisis Line
If you’re experiencing a basic needs crisis—such as urgent food or housing insecurity, or have concerns related to your health or safety—please call our crisis line at (831) 459-7003, Monday–Friday, between 9 a.m. and 5 p.m.
Please note that Slug Support case managers are not equipped to respond to immediate, life-threatening emergencies. If you or a student you’re supporting is experiencing a mental health emergency, please contact the CAPS 24 hour crisis line at (831) 459-2628. For immediate safety concerns, call 911.
